The skills matrix below demonstrates a broad set of competencies Jamie has practiced across a wide range of industries and organisations over his career, in conjunction with several executive teams/C-Suite and boards.

  • Strategy development: Corporate, functional, product and pricing
  • Strategic partnerships and Business Development
  • Acquisition, retention, and loyalty
  • Procurement and contract management
  • Product development, pricing and yield management
  • Developing customer lifetime value, profit “headroom” and CVP
  • Strategic scenario modelling and investment appraisals
  • Business Intelligence, analytics, and automation
Sector expertise:
  • Membership-based organisations
  • Airlines, frequent flyer programs, loyalty
  • Airports, Hotels, Travel and Leisure
  • Professional Services
  • Automotive
  • Insurance
  • Energy/Utilities
  • Sporting clubs/Not-For-Profits